1. Order Placement

   - Orders can be placed 24/7 through our website.

   - Ensure all personal and delivery information is accurate before submitting your order.

2. Delivery Days

- Monday to Thursday

Order Processing and Delivery

- Same-Day Processing: All orders are processed on the same day they are placed.

- Next-Day Delivery: Orders are delivered the next day before 4 p.m.

- Thursday Orders: Orders placed after 4 p.m. on Thursday will be delivered the following Monday.

Weekend Delivery

- Special Weekend Delivery: Our weekend delivery service is available at an additional cost. Please call us to inquire about the weekend delivery cost and make arrangements.

Delivery Information: Standard delivery fee is £6.99 for next-day delivery.

3. Payment Methods

   - We accept major credit/debit cards and online payment services.

   - Payment must be completed at the time of order placement.

4. Order Confirmation

   - You will receive an email confirmation once your order is placed.

   - Please review the confirmation email and notify us immediately of any errors.

5. Cancellations and Modifications

   - Orders can be canceled or modified within one hour of placement.

   - To cancel or modify an order, contact our customer service hotline immediately.

6. Returns and Refunds

   - If you are not satisfied with your purchase, you may return it within 14 days of receipt.

   - Returned items must be in original condition and packaging.

   - Refunds will be processed within 5-7 business days after receiving the returned item.

7. Customer Service

   - Our hotline is available for any questions or concerns regarding your order.

   - Contact us via phone or email for prompt assistance.

Phone number: 07588623090

Email: info@pgasfoods.com.